Groups - Frequently Asked Questions

1. Why should people Register at my website? ANSWER >>

2. How do I export Registered Users information? ANSWER>>

3. How do I give my Registered Users access to private pages? ANSWER >>

4. How do I create a sub-group of Registered Users who are my trusted supporters? ANSWER >>

5. How do I create private pages that ONLY my trusted supporters can see? ANSWER>>

6. How do I Un-Register someone? ANSWER>>

1. Why should people Register at my website?

You need to encourage people to come to your website and Register at it, for the following reasons:

1) When they are registered and Signed In, they can then post to your message board(s)

2) You can keep up-to-date contact information about all your Registered Users, and export that information for use with other software programs.

3) You can use the Email Lists tool to send bulk Email to all your Registered Users, or sub-groups of registered users.

4) You can give your Registered Users access to Private Pages.

5) You can create sub-groups of your Registered Users, and give each group access to private pages.

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2. How do I export Registered Users information?

You can export all the contact details for your registered users, to a file that can be used with programs like Microsoft Excel and Outlook. Here's how:

1) Sign In to your Toolbox

2) Click the "Registered Users" link

3) Enter your search criteria and hit "Search"

4) Click "Export All Results":

5) Select which fields you want to export, and select what file format you require, then hit "Save File":

6) This will save the Exported results in a file on your hard disk.

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3. How do I give my Registered Users access to private pages?

1) Sign in to your Toolbox, and click "Groups"

2) You will see a list of the Groups set up for your website. By default there are two default groups: Visitors and Registered Users.

Visitors group - this is the "general public". Any one who visits your site who is NOT registered and signed in is automatically part of the visitors group.

Registered Users group - this is anyone who comes to your site, registers and then signs in.

3) Click the "Visitors" group link - to modify the visitors group.

4) Scroll down to the "Accessible Pages" section.

5) Uncheck all the pages which you want to be PRIVATE. In other words, make them inaccessible to visitors:

6) Hit the "Save" button, to save your changes to the visitors group.

7) Now click the "Registered Users" link, to modify the registered users group.

8) Scroll down to the "Accessible Pages" section.

9) Check all the pages which you want to make ACCESSIBLE ONLY to Registered Users:

10) Hit the "Save" button, to save your changes to the registered users group.

Now when someone visits your site, they won't see the private page(s) appear at all, in the left hand navigation - UNLESS they Register and Sign In, using the Sign In box on your website:

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4. How do I create a sub-group of Registered Users who are my trusted supporters?

You need to create a new group.

1) Sign in to your Toolbox, and click "Groups"

2) You will see a list of the Groups set up for your website. By default there are two default groups: Visitors and Registered Users.

3) Click the "Create a New Group" link

4) Give the group a name and select the options you want:

5) Click the "Add Users" button, to select which registered users you want in this group:

6) Finally decide which pages you want to make accessible to this group:

7) Hit "Save" button, to save the group.

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5. How do I create private pages that ONLY my trusted supporters can see?

First follow the steps in number 4 to create a custom Group.

Then follow the steps in number 3 to remove ACCESS to your private pages from the Visitors AND Registered Users groups.

Finally, modify your custom group to be the ONLY group with access to your private pages.

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6. How do I Un-Register someone?

There are network design reasons why we can't let you "unregister" users from your site.

The best work around is this:

1) Go to Groups

2) Click "Create a new Group"

3) Call the group "New Registered Users"

4) Check the "Automatically Add New Registered Users to this group" check box

5) Click the "Add Users" link - and add all the VALID registered users to this group. (i.e. EXCLUDE all the duplicates and unwanted registered users).

6) Give this group access to all the same pages as the "Registered Users" group

7) Hit "Save"

Now use this "New Registered Users" group - in place of the "Registered Users" group for all Email List communications etc.

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