Editing Text - Frequently Asked Questions

1. How do I Edit / Hide / Replace the two Newsfeed sections on my Homepage? ANSWER>>

2. PC USERS: How do I do change Text Color, Boldness, Alignment etc? ANSWER >>

3. MAC and NETSCAPE USERS: How do I do change Text Color, Boldness, Alignment etc? ANSWER >>

4. Why do I get a new paragraph every time I hit Return using the Text Editor? ANSWER>>

5. I spent a long time entering text, then when I hit save, I got Signed Out and lost my work!! ANSWER>>

6. How do I enter Korean / Chinese & other International characters into my website? ANSWER>>

1. How do I Edit / Hide / Replace the two Newsfeed sections on my Homepage?

1. Go to "Page Editor"

2. Click the Pencil Icon by the "Newsfeed" you want to Hide/Replace.

3. When the "Edit" screen loads, you need to select either "Hide" or "Hide and Replace" - at the top of the edit form.

4. Fill in the content you want there instead.

5. Hit the "Save" button at the bottom of the form.

This should Hide or Hide and Replace the newsfeeds as you require.

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2. PC USERS: How do I do change Text Color, Boldness, Alignment etc?

The following ONLY applies to PC users with the Microsoft Internet Explorer browser:

First of all make sure you are an Advanced Mode User:
1. Sign in to your Toolbox
2. Click Profile & Preferences
3. Scroll down and select User Mode: Advanced.

4. Hit Update.

Now click Page Editor. Click the Edit Icon for the content item you want to edit.
You will notice that a cool Text Editor will load in the page.

When the text editor box has loaded - you will notice it looks like a little word processor Window. It lets you do cool things like change font size, highlight and underline text.

Now simply Highlight the text you want to format - and click the relevant button:

- Cut, copy and paste text

- Undo, redo text edit

- Bold, italic, underline text

- Change text color, change background color behind text

- Align text

- Create bullets, numbered text

- Insert a link

- Clear text formatting

- Set style, font and size of text

- View HTML source code used to create the text formating.

Once you're done editing that piece of content - hit "save" button.

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3. MAC and NETSCAPE USERS: How do I do change Text Color, Boldness, Alignment etc?

The first option you have, is to try to find a PC with Internet Explorer where you can edit your site.

But if you can't do that, you can you can still format your text --- but you need to know a little HTML code.

You can do this in Simple User Mode - no need to change to Advanced User mode in Profile and Preferences.

1. Go to Page Editor

2. Click on the Pencil Icon for the content piece you want to edit.

3. In the Body text field you have to add the following HTML code wherever you want to format your text:

Bold Text

<b>Bold Text</b>

where "Bold Text" is the text which you want to make bold.

Italic Text

<i>Italic Text</i>

where "Italic Text" is the text which you want to make Italic.

Text Color

<font color="red">Red Text</font>

where "Red Text" is the text which you want to make Red. Etc...

Inserting Links

Please see seperate section. Click here

Our pages also support many other HTML tags. Cumulus9 are unable to provide support for any HTML you write yourself, so you may want to consider doing an online HTML tutorial to make sure you know what you're doing! This is a link to a good online HTML tutorial

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4. Why do I get a new paragraph every time I hit Return using the Text Editor?

What happens with our Text Editor - is that when you hit the RETURN key -- a new paragraph starts. Hence you are getting a lot of space between lines:

Here's the way to fix it:

1) When editing text while using the "Text Editor", check the "View Source"box:

2) You will see all the HTML tags used to format the text.

3) Where ever you see text enclosed by the tags <P> and </P> -- it means that text will have space above and below it.

4) What you need to do is delete these tags.

5) Now whenever you want a new line, enter the following HTML tag while "View Source" is checked: <BR>
The <BR> tag means a Line Break, or a new line. I.e. no space between the lines:

6) Now uncheck view source and you will see the text with new lines looking correct:

If you get into the habit of switching between "View Source" ON and "View Source" OFF - you can quickly format the page as you require.

This is the work around you need to use.

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5. I spent a long time entering text, then when I hit save, I got Signed Out and lost my work!!

I am very sorry you've been having this frustration. Here's what happened:

We have a security feature, whereby if there is 30 minutes of inactivity during an editing session, the platform automatically terminates the session.
The reason for this feature is to protect our users, for example if they are editing their site in a public place, and they do not correctly sign out when they've finished editing.

The annoying part is this: Even if you are typing in text into the Edit page, no data is sent between your browser and the server - unless you hit the Save button. So if you are typing for more than 30 minutes - you will loose your work.

We strongly recommend either:
1) You regularly hit the Save button if you are planning to type in a lot of text, OR
2) You type your text into a Text Editor program (like Notepad) while you are offline. Then when you are ready, simply paste all the text into your web site in one go.

I am sorry you had this problem. I hope this won't happen to you again.

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6. How do I enter Korean / Chinese & other International characters into my website?

We have not yet implemented full International Language support for our web building tools, although this should be released some time later this year.

However, you CAN insert text in Chinese/Korean/Japanese etc into your pages -- but when you view the page in your browser the text does not display properly.

The reason for this, is that by default the our web pages are set to display the Western Character set.

Doing the following will force your Internet Explorer browser to display the text correctly:
1) Load the page where you have inserted Korean characters. (The text should look funky).
2) Click "View" menu in the browser
3) Select "Encoding" ---> "Korean"

This will force the Browser to display Korean characters.... and so it should display the text you entered correctly.

You could then enter, in English, these instructions into your web pages --- telling your readers how to display the pages correctly.

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